A return may be requested within thirty days after the item is received.
A qualifying item must come back in the condition in which it arrived: unworn or unused, with its tags attached, inside the original packaging. A receipt or other proof of purchase is also required.
Begin a return by emailing vankabhaskar293@gmail.com. Approved returns must be sent to 222 E Bay St, Charleston, South Carolina 29401, United States.
After approving the request, we will provide a return label together with directions explaining where and how to send the parcel. Merchandise mailed back before a return is requested will not be accepted.
Questions about a return may be directed to vankabhaskar293@gmail.com.
Damages and issues
Examine the shipment when it is delivered. If an item is defective or damaged, or the wrong item was supplied, contact us immediately so we can review the problem and correct it.
Exceptions / non-returnable items
Returns are unavailable for perishables—including flowers, plants, and food; custom goods, including personalized merchandise and specially ordered products; and personal-care merchandise such as beauty products. Hazardous materials, flammable liquids, and gases are also excluded. Contact us if the eligibility of a particular item is unclear.
Sale merchandise and gift cards cannot be returned.
Exchanges
For the fastest exchange, return the item currently held. Once that return is approved, place a separate order for the replacement item.
European Union 14 day cooling off period
For merchandise delivered to a European Union destination, the customer may cancel or return the order for any reason, without justification, during the fourteen-day cooling-off period. The item must still be unworn or unused, carry its tags, remain in its original packaging, and be accompanied by a receipt or other proof of purchase.
Refunds
After the returned item is received and inspected, we will tell you whether the refund was approved. An approved amount is returned automatically to the original payment method within ten business days. A bank or card issuer may need additional time to process and post that credit.
If more than fifteen business days have passed since approval without the credit appearing, email vankabhaskar293@gmail.com.