Delivery guide
Before ordering from Nuts, please review the handling, transit, and support rules in this guide.
Working-day schedule
Payment approval begins a 0–1 working-day handling period that may finish the same day and never runs beyond the following working day. Orders are handled only from Monday to Friday, with public holidays and weekends omitted. Anything submitted on a Saturday, Sunday, or holiday moves to the next working day. Outbound shipments likewise occur during the Monday–Friday schedule, never during the weekend.
Transit expectation
After dispatch, allow an estimated three through five business days for delivery. Adding handling to transit produces a customary overall estimate of three through six business days.
Cost and coverage
Checkout states every shipping rate that applies before payment is finalized and identifies free delivery whenever it is offered. Nuts currently delivers only inside the United States; eligible places appear during checkout.
Destination accuracy
Customers must provide an address that is accurate, complete, and available for delivery. We cannot accept responsibility for failed or late delivery arising from an incorrect, incomplete, or unavailable customer-provided address. Notify us promptly about an error. We will make a reasonable effort to correct it before the parcel leaves, although adjustments are not guaranteed once fulfillment or dispatch has occurred.
Shipment visibility
A dispatch email contains tracking whenever that information exists. Carrier systems can take up to 24 hours after package acceptance to display new tracking events.
Delay or loss
Carrier disruption, severe weather, seasonal holidays, elevated volume, or another circumstance beyond our control may extend the estimate. Contact support when an order is overdue. If tracking says “delivered” but the package is missing and nothing was received, examine the surrounding delivery location and consult the carrier first; afterward, we can help investigate.
Support details
Shipping questions may go through the online contact page or to vankabhaskar293@gmail.com. The customer number is (984) 812-5441, and the physical office is 222 E Bay St, Charleston, South Carolina, 29401, United States. Help is staffed seven days a week, from 9:00 AM until 5:00 PM Eastern Time.